Delivery and Shipping

Delivery Areas

We currently deliver to the locations listed during checkout. If your area is unavailable, please contact us to confirm whether delivery can be arranged.

Order Processing

Orders are processed within 1–2 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email and a shipping notification with tracking details once your order has been dispatched.

Delivery Timeframes

Estimated delivery times are:

Local deliveries: 2–5 business days.
Regional deliveries: 3–7 business days.
International deliveries (if available): 7–21 business days.

Please note that delivery times are estimates and may vary due to weather, courier delays, customs clearance, or other unforeseen circumstances.

Delivery Charges

Shipping costs are calculated at checkout based on your delivery address and the size or weight of your order. Promotional free shipping offers, if available, will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number so you can monitor your delivery status.

Delivery Attempts

If no one is available to receive your package, the courier may:

Leave the parcel in a safe location (where permitted).
Attempt redelivery.
Hold the package for collection at a designated pickup point.

Additional delivery charges may apply if multiple delivery attempts are required.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control. We appreciate your patience and will assist in tracking delayed shipments where possible.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact our customer support within 48 hours of receiving your order. Include your order number and photos of any damaged items to help us resolve the issue promptly.

Contact Us

If you have any questions about your delivery, please contact our customer support team. We are happy to assist you with order tracking, delivery updates, and any shipping-related concerns.