Cancellations
Order Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our business.
1. Cancellation Before Shipping
Orders may be cancelled before they have been processed or shipped.
If your order has not yet been dispatched, you will receive a full refund to your original payment method.
To request a cancellation, please contact our customer support as soon as possible with your order number.
2. Orders Already Shipped
Once an order has been shipped, it cannot be cancelled.
If you no longer wish to keep the item, you may return it in accordance with our Returns & Refund Policy after delivery.
3. Custom or Personalized Products
Orders for customized, personalized, or made-to-order products cannot be cancelled once production has begun, unless required by applicable law.
4. Digital Products
Orders for digital products or downloadable content cannot be cancelled once the download or access has been provided.
5. Refund Processing
Approved cancellation refunds are typically processed within 5–10 business days, depending on your payment provider.
6. Business-Initiated Cancellations
We reserve the right to cancel orders due to:
Product unavailability.
Pricing or listing errors.
Payment verification issues.
Suspected fraud or unauthorized transactions.
If we cancel your order, you will be notified promptly and receive a full refund.
7. Contact Us
For cancellation requests or assistance, please contact our customer support team with your order number and purchase details.